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A voucher is a code that unlocks a set of trainings and mock exams for free. You get one, for example, when you follow a training in person or in a hybrid format, or when your company signs you up on the platform.
Do not mix up voucher and coupon. A coupon gives a discount on an order, in the cart — see Buy a training or an exam. A voucher gives you the content straight away: no cart, nothing to pay.

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Table of contents

  • Step 1 — Find your voucher in your e-mails
  • Step 2 — Check what it includes
  • Step 3 — Open the Apply voucher window
  • Step 4 — Enter the code
  • Step 5 — Find your trainings and exams
  • Good to know

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Step 1 — Find your voucher in your e-mails

Your voucher is sent to you by e-mail, by StrivEd, with the subject Your Voucher Details.
The body of the voucher e-mail is written in French, whatever language you use in the app. The screenshots below show it as you will receive it; the tables explain each part in English.
The 13-character code sits in the CODE VOUCHER box, with its expiry date (Valide jusqu’au means “valid until”).
The top of the voucher e-mail, titled Votre Voucher Exclusif, with the CODE VOUCHER box

The voucher e-mail. The code is hidden on this screenshot.

Cannot find the e-mail? Look in your Spam or Junk folder, then ask your instructor or your company to send it again.

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Step 2 — Check what it includes

Further down, the e-mail lists the trainings and exams the voucher unlocks:
The Formations incluses and Examens inclus lists of the e-mail

The content the voucher unlocks.

Below that come the lock notice, the instructions and a button to the platform:
The lock box, the Comment utiliser votre voucher steps and the Accéder à la Plateforme button

The voucher lock and its instructions. The address is hidden on this screenshot.

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Step 3 — Open the Apply voucher window

Log in with the e-mail address that received the voucher, then open the Apply voucher window:
  • from the Dashboard: the Apply voucher button in the purple banner;
  • or, while you do not own any training or exam yet, with the Redeem voucher button at the top of the screen.

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Step 4 — Enter the code

The Apply voucher window with the code field and the Apply button

The Apply voucher window.

1

Paste the code

Copy the code from the e-mail and paste it into Type your voucher code. It must be exactly 13 characters long.
2

Click Apply

The message Voucher has been applied successfully confirms that your content is unlocked.
3

Click Refresh this page

The app updates with your new trainings and exams.
Copy and paste rather than typing: by hand, the letters l, I and the digit 1 are easy to mix up.

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Step 5 — Find your trainings and exams

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Good to know

What you already own stays as it is: the voucher only adds the trainings and exams you are missing.
No. A voucher only works once, and it is usually locked to the e-mail address that received it.